General Shipping Informaiton
-For all online customer service and product enquiries, please email firstname.lastname@example.org
-Once we receive your order, you will receive a confirmation email.
-We will endeavor to process all online shopping within 2 business days of placing your order. Once your order is complete and has been shipped, you will receive a tracking information email.
-Please contact us if you do not receive your confirmation of order and / or tracking information email at: email@example.com
-Please be mindful that over the weekends, public holidays and religious holidays, we cannot guarantee the same time period of processing orders. All orders placed on the weekend or a public holiday will be processed on the following business day.
-We use S.F Express for most orders. Packages sent with S.F usually take 2-4 business days to arrive at their destination.
-If you require your items to be expedited in a faster time frame, please specify this in the notes section on your order.
Free shipping for HK local delivery when the single purchase is over HK$800, and free shipping for Macau orders, when the single purchase is over HK$1000. Otherwise HK$40 for each shipment for HK local delivery, HK$50 for Macau shipment.
Currently, all orders are sent out from our shop in Central, HongKong. We ship to HongKong & Macau. For ther other regions, please consult seprately via email for specail cases.
All time-frames given for shipping are a guideline, we are not responsible for this shipping guide and cannot guarantee that the package will arrive in the time allocated.